Tuesday, January 28, 2020
Effect of Globalisation on Inflation
Effect of Globalisation on Inflation Contents list (jump to) Introduction Body Content Globalization Discourage Inflation? How does Globalisation discourage inflation in OECD countries? Globalization Encourage inflation? How Does Globalization Affect China Inflation? Conclusion Appendix (1) Appendix (2) Bibliography Introduction In this advancement era, communicating and sharing of cultures between countries has become much easier. Not only that, good and services can be consumed by country that are not being produced within the country. For example, in countries that have two good or services only, country will be producing good that they are good at producing in term of comparative advantages or even through theory of abundant factor of production. This mean, country will export the good that they are good at producing and importing good that they are poor at producing. Globalization makes import and export between countries possible. What is globalization? According to BBC, globalization is process by which the world is becoming more interconnected as compared to before. This is because; globalization is the mean of the worldwide movement toward integration in term of economic, financial, trade and also communication. The history of Globalization has begun century ago, however, different economics, have different opinion on when globalization actually begin. Some economics that agree with Adam smith, believe that globalization happen on two most important events that is being recorded in the history. The two major event that are related to globalization is significantly dated in 1492 in event of Christopher Colombus stumbles on the Americas in search of spices and 1498 in event of Vasco da Gama makes an end run around Africa and snatched monopoly rents away from the Arab and Venetian spice trader (Kevin H.ORourke, 2000). Some economics like Andre Gunder Franks believe that globalization begins only from 1500 onward and economics such as Jerry Bentley argues that globalization begin even before 1500. A test was being carried out to test the globalization impact on economic. The test looks at the connection between factor price, commodity price and endowment worldwide. However, in the year 1492 and 1498, there is no evidence showing that globalization occurs in the two year. Only in the 19th century, there is abundant of evidence support that in this century, a big globalization bang has occurred. (Kevin H.ORourke, Abstract, 2000). The reason for globalization to occur in a large scale is because the advancement of transportation, technology and reduction of tariff. With the advancement of transport such as containerisation have make transportation of good from one nation to another nation much more efficient and also cheaper. Containerisation is the use of common size of container to transport good from one nation to another nation. In addition, advancement of technology such as internet has contributed highly to sharing of information and also enables people to communicate around the world. Tariff is used to increase the price of the imported good. With the support of World Trade Organization (WTO), who aims is to encourage country to trade in a free trade barrier environment. With the reduction of tariff, people will be able to consume more of foreign produced goods and services. Other than that, mobility of capital and labour also contributed largely to the globalization era that we are facing in today worl d. Many countries have tried many ways to control their inflation. This is because, if inflation is too high, the cost of living of a nation will be high, and eventually affecting it standard of living to fall. Inflation refers to the rate at which price level of general good and services is rising. With the raise of price level of good and services in a country, purchasing power of consumer in the nation itself will fall. Inflation rate is being measured by percentage change in Consumer Price Index (CPI) . Consumer price index is the weighted average of good and services that are being purchased by a typical household. Some cause of inflation is the market power, demand pull .asset market boom and shock supply (T.Harvey, 2011). One of the examples is that during an economic expansion, household will have surplus of money. With this abundant of money, household will increase their demand of good and services. Thus, in response toward the increase in demand for goods and services, firm w ill have to increase the price of good and services to reduce the demand. This increase in price level in response of high demand is an example of inflation The main question now is does globalization affect inflation? Many economics hold different perspective about globalization and inflation. There are also various opinions in regard of inflation and globalization. Some economists say that globalization will encourage inflation to rise, while other economics have contrary view about inflation and globalization. Therefore, we are going to examine whether or not globalization has an impact of the nation inflation. Body Content Globalization Discourage Inflation? Economist Richard Fisher and W.Michael Cox of Dallas Federal Reserve have discovered that ââ¬Å"the more globalized a country is, they tend to pursue policy that achieve faster economic growth, lower inflation, higher income and greater economic freedomâ⬠(COX, 2006). Meanwhile countries that are less globalized tend to pursue policies that interfere with the market and will eventually lead the country into stagnation, inflation and diminished competitiveness. Country that are more globalized are able to experience faster economic growth because, they focus mainly on producing good that they are able to produce with a lower cost of production. This mean that all globalized country will be producing more of good that they are producing at a lower cost and produce less of good that they are producing at a higher cost. By doing so, country will experience a surplus of good that they are producing more and shortage of good that they are producing less. Therefore, country will impor t good that they experiencing shortage and exporting good that they are experience a surplus. This specialisation will enable firm to experience a lower average cost or production and consumer to experience a lower price. As the price of good decreases, it means that the inflation rate have decreases. ââ¬Å"The consequent significant additions to world production and trade have clearly put downward pressure on the domestic priceâ⬠(Greenspan, 2004). How does Globalisation discourage inflation in OECD countries? A research has been conducted on the OECD countries regarding the impact that globalization has on inflation. The research included a sample of 22 OECD countries that consist of Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Japan, Luxembourg, Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, UK, and the USA. The research uses KOF-index as a measurement of globalization which cover the economics and social and political dimension of globalization as proxies for globalization and simple average inflation as a measurement of inflation (Pehnelt, 2007). The result has shown that (Appendix 1) that as the KOF index increases, the inflation rate has decreases. There are several reasons that have contributed to this negative relationship between inflation and globalization which are the import price effect, global competition effect, labour market effect and so on. The import price effect is one of the factors that has contributed to the result that KOF index and Inflation are negatively related. With globalization, comparative advantage and also economics of scale can be achieved. This is because, integration of low income into the world economy and also the enhancement of division of labour. There is two function of import price in a globalized economy is that it have direct influence over inflation and also can be used to determine the domestic price of good and services. In the particular sector, the downward pressure of import price can influence the domestic inflation by lowering them down. As the import price fall, it will also have a direct impact on the fall in the consumer price which is proportion to the share of import in the actual consumption basket. Since imported good are being used as a substituted for domestic product. Therefore, when imported price decreases, it will eventually cause the overall inflation rate in the country to fall as well. Another reason that affects the KOF index to have a negative effect with inflation is because of the global competition effect. In general global competition refer to the good and services that are being provided by competing companies to serve international customers. With a higher import penetration, OECD countries have experience enhanced competition in their country. When a country has experience an enhanced competition that result from higher import penetration, it will limit the monopoly power of its domestic producer. This causes, domestic producer to be unable to increase the price of good even if the domestic demand increases or even cost of production increases. It means that as country experiencing an economic integration, respective country will be experiencing a higher price elasticity of demand. This causes domestic firm to reduce their mark-up price. Since it is an elastic demand curve, by reducing the mark-up price will induce more customers to purchase the good. This is because, in an elastic demand curve, a percent decrease in price will induce more than a percent increase in the quantity demand in the economic. However, the size of reduction in mark-up price is depending on the intensity of the foreign competition. The more open an economy is , the higher the competitive pressure it put on the domestic producer. Other than that, labour market effect also plays a role in the negative relationship between globalization and also inflation. With the integration of huge developing and newly industrialized countries into the global economy, it has put a downward pressure on the wage rate in OECD countries in certain sector. This is because as more country enters the global world, the supply of labour in the labour market will increase and it wills eventually causes the economy to experience a decrease in the wage rate of worker. With a lower cost of production, it will cause the production of good to be produced at a cheaper cost. Thus, as the cost of production decrease, it mean that price of imported product will decrease. Therefore, it shows that as a country becomes more globalized, the country will experience a fall in product price in certain sector. Globalization Encourage inflation? According to the Globalization Hypothesis (GH), it stated that the internationalization of the good and financial market has led to the increase of the dependence of the national macroeconomics outcome which is inflation rates and business cycle on the international factor (Francesco Bianchi, 2013). Not only that, Economics Ben Bernanke said that When the offsetting effects of globalization on the prices ofmanufactured imports and on energy and commodity prices are considered together, there seems to be little basis for concluding that globalization overall has significantly reduced inflation, said Bernanke. Indeed, the opposite may be true. (Chen, 2007) How Does Globalization Affect China Inflation? In the year 2006, China has experience an increase of 30% in the price level or energy metal and agricultural product. The reason for the raise in the commodity price of good in China is because of the raise in the demand for commodity in the growing of world economy. Not only that, As time goes on , Chinese are becoming more richer and the middle class citizen are growing . This show that the demand for food and food related product will increase. However, the supply of food has fall due to the development of housing and commercial on the arable land. Arable land is land that is suitable for the growing of crops. Thus with arable land being used as a housing area , the supply of food for China has decreases. With globalization, the change in the use of land and also increasing demand could result in a higher structural increase in the food price. Not only that the stagnant of the supply of commodities create an even greater world demand for product and may result in a even higher pr ice increase. As show in the in appendix 2, it indicates that as years pass, the entire commodities price in the world has increases dramatically. Conclusion In conclusion, Globalization may have some impact on inflation. However, there is still having on-going debate that globalization will cause inflation to rise. While other economics supports that globalization may discourage inflation rate to rise. As shown, OECD countries experience a decrease in the inflation rate when they are having a high openness to trade. However country like China have experience an increase in the price of commodity such as oil price and food price when there is globalization. Appendix (1) Appendix (2) Bibliography Braeuninger, D. (2008, Feburary 6). Has Globalization Deepend Inequality. Retrieved April 20, 2014, from Yaleglobal Online: http://yaleglobal.yale.edu/content/has-globalization-deepened-inequality Chen, C. T. (2007, 03 3). Bernanke Says Globalization May Push Inflation Higher. Retrieved 04 20, 2014, from Bloomberg: http://www.bloomberg.com/apps/news?pid=newsarchivesid=ax2XxQsuANu8 COX, R. W. (2006, april 10). Globalizing Good Government. Retrieved april 20, 2014, from The New Yourk Times: http://www.nytimes.com/2006/04/10/opinion/10cox.html?_r=0 Francesco Bianchi, A. C. (2013). Introdcution. Globalization and Inflation: Structural Evidence from a Time, 1. Greenspan, C. A. (2004, May 6). Globalization and innovations. Retrieved April 20, 2014, from Federal Reserve Board: http://www.federalreserve.gov/boarddocs/speeches/2004/200405062/ Kevin H.ORourke, J. G. (2000). Abstract. When did globalization begin ?, ii. Kevin H.ORourke, J. G. (2000). Globalization and World History. When did globalization begin ?, 1-2. Pehnelt, G. (2007). THE EFFECTS OF GLOBALISATION ON INFLATION. Globalisation and Inflation in OECD Countries, 4. T.Harvey, J. (2011, May 30). What Atcually Causes Inflation. Retrieved April 20, 2014, from Forbes: http://www.forbes.com/sites/johntharvey/2011/05/30/what-actually-causes-inflation/2/
Monday, January 20, 2020
Sociology of Racial and Cultural Groups Essay -- Sociology Racism Prej
We live in a culturally diverse society where there are many differences among various racial and ethnic groups. When these different groups come into contact with one another they interact in many different ways. Prejudice and discrimination are key factors in understanding intergroup relationships. Competition, religious ideas, fear of strangers and nationalism are elements that contribute to prejudice. Many expressions of negative prejudicial attitudes, stereotyping and discriminatory behavior can have negative impact on the social relationships between dominant and minority groups. Many prejudices are passed along from child to parent and the influence of television and movies perpetuate demeaning portrayals about specific groups. Although prejudice continues to flourish, education plays an import role in combating prejudice and racism by providing courses and programs that help to recognize the distinction between various ethnic groups and develop an appreciation of these cul tural differences. The word prejudice is derived from the Latin word " praejudicium" and refers to prejudging without any factual evidence. Being prejudiced usually means having preconceived beliefs about groups of people or cultural practices. Discrimination is the "differential and unequal treatment of other groups of people, usually along racial, religious or ethnic lines." The distinction is that prejudice then refers to people's attitudes and beliefs, and discrimination to their overt behavior directed at another group. (Parrillo 76) Prejudices shape our perceptions of various people and influence our attitudes and actions toward particular groups and prejudicial attitudes that are negative often lead to hostile relations between domi... ...and appreciate the cultural values and be tolerant of diversity. Changes in the law have also helped to alter some prejudicial attitudes. REFERENCES >>Chang, Mitchell. "Measuring the Impact of a Diversity Requirement on Students' Level of Racial Prejudice" Retrieved September 19, 2014 (http://www.diversityweb.org/Digest/W00/research2.html) >>Dugan, Maire A. "Prejudice" (Retrieved September 15, 2014 (http://www.beyondintractability.org/m/prejudice.jsp) >>Parrillo, Vincent J. 2003. Strangers to These Shores. New York: Allyn and Bacon. >>Sandhu, Daya Singh and Sherlton Pack Brown. 1996. " Empowering ethnically and racially diverse clients through prejudice reduction." Journal of Multicultural Counseling and Development"
Sunday, January 12, 2020
José Rizal Essay
Jose left Calamba for Binan to study under the instruction of Maestro Justaniano Aquino Cruz. His days in school were full of memories and It is where he develop his skills in painting and the arts of wrestling. He was also the best student in their school. Jose surpassed all the Binan boys. It contributed for the love of independence in Jose. At that tender age, he was able to control himself. Although he was struck by homesickness but diverted the feeling of nostalgia in developing talents and focused more in his academic studies. I remember when I was in my elementary years. Sometimes, I was left alone by my parents. I just use my time by coloring books and playing with my friends. This activity helps me in identifying colors and building harmonious relationship with others. December 1871 Jose went to Calamba, his home town, where he was welcomed home by his parents, brothers, and sisters. He also spent his Christmas in Calamba. He was given a chance to celebrate with his family the Christmas on 1871. He even shared his experience in Binan. Christmas and other holidays would be merrier when we spend it with our family especially when we exchanges jokes and stories. January 1872à The Cavity Mutiny flared up, followed by the execution of Fathers Gomez, Burgos and Zamora on February 17th. Paciano was deeply affected with the execution of his friend. As a sympathy and protest against the injustice of Spanish authorities, he quit studies and went back to Calamba. This was the period when Joseââ¬â¢s determination to consecrate his life to combat the evil forces of his times despite of his tender age. As a Filipino, I too, is greatly affected by this event because it shows injustice and racial discrimination because Filipino priest were considered inferior and given limited assignments. They were not allowed to hold parishes. June 1872 The heroââ¬â¢s mother was accused and arrested on malicious charge that she aided her brother, Jose Alberto, in trying to poison Albertoââ¬â¢s wife. She was forced to walk on foot from Calamba to Santa Cruz. Jose Rizal experienced the injustice of the Spanish authorities. This event in his life was inculcated in his mind and opened his eyes to reality and dreamed to have equality between Filipinos and Spaniards before the law. This event shows how Spaniards manipulate justice for their own benefit. This will also leave a message to the reader not to trust anyone be June 1872 to 1873 Jose entered Ateneo Municipal. He was at first put at the tail of the class, but he was soon promoted and kept on being promoted so that at the end of one month he had attained to the rank of Emperor. At the end of the term he obtained marks of excellent in all the subjects and in the examinations. . He had reason to feel proud of his advancement; and so when he went home on vacation that year, he ran alone to see his mother in the prison and tell her the happy news. Jose shows that he can do better even when he is Second year in Ateneo (1873 to 1874) The second year, Jose had the same professor as in the previous year; but instead of lodging outside the City, he resided at No. 6 Calle Magallanes. At the end of the term he obtained a medal, and upon returning to his town, he again visited his mother in jail alone. This was three months before her release. Third year in Ateneo (1874-1875) Rizal family was happy because Dona Teodora was released from prison however, Rizal returned dissatisfied to his hometown because he only won one medal. He failed to win a medal in Spanish because his spoken Spanish was not that fluent. A Spaniard who delivered Spanish with fluency and right accentuation defeated him. He studied harder this year and regained his leadership composure and became an emperor again. Fourth Year in Ateneo (1875-1876) Rizal obtained five medals, which pleased him immensely because with them I could repay my father somewhat for his sacrifices. Last Year in Ateneo (1876-1877) Rizal was considered as ââ¬Å"the pride of the Jesuitsâ⬠because he was the most brilliant Atenean of his times.
Saturday, January 4, 2020
The Tragedy Of Othello By William Shakespeare - 880 Words
Quashallia Potter English 1102 Professor Duke The Tragedy of Othello Throughout Othello, the character Iago was very jealous, deceiving and a manipulative man. He uses different individuals love and passions to please his own satisfactions and needs. Since Iago was known for being honest no one even noticed his manipulative ways. Sadly to say Iago knows that Othello will listen to him because he is his right hand man. So with ease, Iago gives Othello hints that he thinks Desdemona which is Othello wife and Cassio are more than just so called friends. To understand the Dynamic between Othello and Desdemona we must first examine the individual lives of Othello and Desdemona and the influences that affected their actions. First Othello, and how Iago manipulated him and how that action influenced Othello to kill Desdemona. Second Desdemona and Cassio and how their interactions were used by Iago to paint a picture of infidelity that was completely false. 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Thursday, December 26, 2019
Developing Effective Teamwork in Organizations by...
ASSIGNMENT TITLE: Developing effective teamwork in organizations by considering the organizational structure, culture, employeesââ¬â¢ Motivational and leadership aspects. LEARNING OUTCOME 1 TASK 1a AN ORGANISATIONAL STRUCTURE There are many different opinions and definitions of organizational structure. Structure in a sense is the arrangement of the functions used to do the work. Thompson said the structure is the inner structure of the differentiation and the relations. He referred to the structure as the means by which the organization sets boundaries and limits for the effective performance of its members, by the definition of responsibilities, resource control and other issues. Katz and Kahn said that the structure is a series ofâ⬠¦show more contentâ⬠¦These organizations will help projectized Departments. Often report directly to the project Head or as a separate functional group to support specific Functions. The main advantage that a hierarchical organization. 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Wednesday, December 18, 2019
Aging Population A Social Problem - 944 Words
Aging population is now a worldwide issue for both under-developed and developed countries. This has created many implications for health care and government policies. In this essay, I will start with an introduction of what aging population is all about. The next paragraph will highlight why our aging society is seen as a social problem in relation to social, economic and political effects and ways in which the state can respond to this aging population issues. An ageing population is ââ¬Å"defined as a process which increases the proportion of old people within the total populationâ⬠(ilo.org, 2016). With the growing number of the elderly living longer and fertility rates falling, the ageing population is vastly increasing and is causing challenges now and in the long run, for Britain and other countries around the world (21stcenturychallenges.org, 2016). In England alone there were around ââ¬Ë9 million UK residents, or 16 per cent of the UK population were aged 65 years and overââ¬â¢ (local.gov.uk, 2016). By 2050 it is estimated that the number of people aged 65 will double to nearly 19 million (parliament.uk, 2016). The demographic changes of an ageing population impacts on the social, political and economic system in a country, causing serious implications. The following paragraphs below will identify the social, economic and political challenges that may arise as well as ways in which the state can resolve the issues. The economic issues that arise with an ageing population isShow MoreRelatedThe Decline Of The Twentieth Century1156 Words à |à 5 Pagescareers and social engagements, or will old age mean prolonged illness, disability, and dependency on family and the State. How will the healthcare and social costs be borne by high-income and low-income nations? 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The number of adults over the age of 65 in Greene County is 5,782 which accounts for 17.6% of the countyââ¬â¢s population, thus ranking Greene County at 42nd out of 92 counties in the state with a population of 65 years or older and 13.9% of Indianaââ¬â¢s overall population is age 65 andRead MoreGERIATRIC ASSESSMENT: MALNUTRITION989 Words à |à 4 PagesMALNUTRITION Geriatric Assessment: Malnutrition In a continuously growing geriatric population, malnutrition is one of the most common and most undiagnosed problems. Malnutrition is not only the indicator of existing medical and socio-economic problems, but can also be a cause of physiological and psychological dysfunctions. Proper nursing assessment in the elderly should be applied in order to identify and address this problem. In this paper I would like to focus on two main points of geriatric assessmentRead MoreEconomic Development Patterns Of Employment And Retirement915 Words à |à 4 Pagesthe government play in this process, if any? 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Tuesday, December 10, 2019
Tourism and hospitality Management in Australia-Free-Sample
Question: Discuss about the Hotel and Hospitality Management in Australia. Answer: Hotel and Hospitality Management As per Tourism Research Australia (2016), Australia is the favourite place for all types of tourists i.e. domestic as well as international tourists. And Brisbane is the most attractive city in Australia in terms of attraction of tourism. As per the recent report, more than 57, 53,000 domestic tourists visited In Brisbane last year with an average of 3.1 nights spending. And more than 11, 25,968 international tourists visited Brisbane in last year with an average of 22.1 nights spending. These figures show that Brisbane is the most attractive place for international tourists. Almost all states people of Australia are interested in visiting Brisbane and the most states are Queensland and South Wales, whereas New Zealand and Asian people more prefer to visits Australia. Canberra Hotel Brisbane is the most popular and emerging hotel amongst the hotel industry. Advertisement of Canberra Hotel was attractive enough to attract the domestic as well as international tourists. As it is a five star rating hotel, people with high income and high standards will wish to stay with them. Advertisement is the way through people gets to know about the latest trends, events, etc. in their area, in their country, or across the globe. Canberra Hotel uses the same technique to attract the people through building an advertisement which describes the relevant offers, fares for rooms, etc. Canberra hotels strategy was to attract the customers and for this they used rational as well as emotional advertising techniques. Under their advertisement, they used appropriate images of attractive areas of their hotel and those movements which are very precious for the organization. Being a five start rating hotel, management of Canberra Hotel delivers the attractive points such as view from the hotel, extra services provided to the customers, etc. All the images showed in the Canberra Hotels advertisement displays the high quality services, cleanliness, hygiene, etc. Apart from this, for attracting more number of domestic as well international clients, they have applied the offer polic y through which fares of hotel have been decreased and complimentary services have also been modified to provide optimum benefits to consumers (Tourism Research Australia, 2016). Making advertisement technique requires centre of attraction images, unique colours, designs, etc. These are used in the advertisement very adequately and with a view to make it attractive. Colours are used to persuade the customers decisions. As it is a five start hotel, Canberra Hotel has used the combination of unique colours as well as the sign of peace colour i.e. white to make the advertisement more decent and reliable. These colours guide the customer behaviour and customer takes the decision being emotional. The colours used in the advertisement showed the class, standard, luxury and sense of elegance of hotel. Colours of advertisement explain the customers regarding the characteristics of hotel and the requirements which are they looking for their business or romantic trips will be fulfilled (Kotler, Bowen Makens, 2014). Obtaining customers attention, their interest as well as their desire to stay in the hotel is all depends upon the advertisement of the organization and it is described under AIDA framework. This will helps the Canberra Hotel to attract all those people who are searching for the best experience in terms of stay, luxury, etc. The target market for Canberra Hotel will be the people who can afford the hotels fares as it is a five star rating hotel, its fares are quite high or expensive in terms of medium budgeted hotels. In their advertisement in relevance with the AIDA framework, Canberra Hotel has decided to attract more and more number of people towards their hotel through reducing the rentals of the stay, they have started providing discounts on food and beverages, etc. This step has helped the organization to improve the profitability of the organization. Advertisement of Hotel Canberra is developed with a view to target the audience and it includes various eye-catching things such as sophisticated colours, attractive designs, bold heading, and etc. (Mok, Sparks, Kadampully, 2013). The advertisement of the Canberra Hotel was pasted across the most visited places of Brisbane such as shopping malls, airports, etc. Printing advertisement on airports helped the organization to attract the tourists from the starting point of their journey only. The more people will see the advertisement, the more profitability and demand will be increased for hotel. With this view, they have arranged almost all facilities and apart from that room service is available for 24 hours through which organization could gain the adequate trust level from its clients. In the advertisement of Hotel Canberra, all details are given from enquiry phone number till the address of the hotel. This information is given so that in case of requirement of any additional information, customer can contact the hotel reception anytime regarding availability of rooms, etc. (Kusluvan, et. al., 2010). The advertisement of Hotel Canberra Brisbane has achieved the effective results through targeting appropriate standard of people. The hotel has almost all kinds of products such as for business purpose, they have separate conference halls for meetings, for honeymoon couples, special sweet rooms are available, and for tourists who are in Australia for taking better life experience as well (Alonso Ogle, 2010). Source: The state of Queensland (2017). References Alonso, A.D. Ogle, A., 2010. Tourism and hospitality small and medium enterprises and environmental sustainability.Management Research Review,33(8), pp.818-826. Kotler, P, Bowen, JT Makens, JC 2014, Marketing for Hospitality and Tourism, 6th edn, Pearson Education Limited, Essex, England. Kusluvan, S., Kusluvan, Z., Ilhan, I. Buyruk, L., 2010. The human dimension: A review of human resources management issues in the tourism and hospitality industry.Cornell Hospitality Quarterly,51(2), pp.171-214. Mok, C., Sparks, B. Kadampully, J., 2013.Service quality management in hospitality, tourism, and leisure. Routledge. Tourism Research Australia 2016, Domestic Tourism Statistics, Australian Government, viewed 30 July 2016, https://www.tra.gov.au/research/domestic-travel-by-australians.html Tourism Research Australia 2016, International Tourism Statistics, Australian Government, viewed 30 July 2016, https://www.tra.gov.au/research/International-tourism-statistics.html
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